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Customer Relationship Management Seminar Report with PPT

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Description

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INTRODUCTION

Customer Relationship Management (CRM) is growing in importance due to the challenging business environment faced by organizations throughout the world today. If customer relationships are the heart of business success, then CRM is the valve the pumps a company’s life blood. As such, CRM is best suited to help businesses use people, processes, and technology to gain insight into the behaviour and value of customers. This insight allows for improved customer service, increased call centre efficiency, added cross-sell and up sell opportunities, improved close rates, streamlined sales and marketing processes, improved customer profiling and targeting, reduced costs, and increased share of customer and overall profitability.

Customer Relationship Management Seminar Report

Page Length : 27

Content :

  • Introduction
  • What Is CRM?
  • History Of CRM
  • Why CRM?
  • Goals And Objectives
  • Benefits Of CRM
  • How CRM Works!
  • Types
  • Purpose
  • Key Elements Of CRM
  • CRM and Its Components – Why Are They Essential?
  • Advantages Of CRM
  • Disadvantages Of CRM
  • Conclusion
  • References

Customer Relationship Management Presentation Report (PPT)

Page Length : 18

Content :

  • Introduction
  • What Is CRM?
  • Who provides CRM?
  • History of CRM
  • Why CRM?
  • Goals and Objectives
  • Benefits of CRM
  • How CRM Works!
  • CRM Applications
  • Key Elements of CRM
  • CRM and its Components – Why are they essential?
  • Advantages of CRM
  • Disadvantages of CRM
  • Conclusion
  • References

Additional information

Product Name

Customer Relationship Management Seminar Report with PPT

Product Size

606 KB

Format

File Format

, ,

File Category

,

DEPARTMENT/COURSE

Need For

College, Semester, University

Product Type

Created By

Siddharth Vairagi (NIT Agartala)

Uploaded By

Roop Chandra

Languages

English

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