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Name of Notes : – Quality Management Lecture Note
Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. It is also referred to as total quality management (TQM).
- Module 1 :Introduction to Quality Management
- Module 2 : Process Quality Improvement
- Module 3 : Product Quality Improvement